On March 17, 2018, Yerevan Chamber of Commerce representatives took part in a master class organized by skill.am, which is a member of the Chamber.
Dmitry Norca, which was a 30-year sales expert, author of a number of thematic books and business trainer answered the questions of why the sales from the traditional dimension should be moved to a more expert level.
No matter in what area you are engaged in business, trade or services, you are still cooperating with the buyer. The core idea of ​​this master class was that the decisive factor is not the price or the product, but the special treatment that needs to be rendered to the customers.