On March 17, 2018, Yerevan Chamber of Commerce representatives took part in a master class organized by skill.am, which is a member of the Chamber.
Dmitry Norca, which was a 30-year sales expert, author of a number of thematic books and business trainer answered the questions of why the sales from the traditional dimension should be moved to a more expert level.
No matter in what area you are engaged in business, trade or services, you are still cooperating with the buyer. The core idea of this master class was that the decisive factor is not the price or the product, but the special treatment that needs to be rendered to the customers.